Support Articles

The backup plan for home loads are as follows:

• Backup load port: Loads that are expected free from the impacts by grid power outage. When the grid power supply fails, the FHP takes over to power these loads.

• Non-backup load port: Loads that do not need the backup power from FHP system. These loads can only be powered by the grid power supply.

• Smart Circuit Module location: Loads that may be remotely controlled by the customer through the FranklinWH mobile app.