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Catalogue

FranklinWH System

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Best Practices During a Power Outage

Long Utility Outage Homeowner Support Guide

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Transferring Ownership of Your FranklinWH System

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Get support from your installer

Your FranklinWH installation partner is your best point of contact for any questions about coordinating installation, your home’s energy need, setting up the FranklinWH App, or post-installation issues. Please reach out to your installer for support

Get support from FranklinWH service team
 
If your installer does not respond to your inquiry after multiple attempts, or is no longer in business, please reach out to FranklinWH support for assistance
Headquarters - North America
Mobile: 888-851-3188
Email: service@franklinwh.com
Portal: submit a ticket submit a ticket
 
Asia Pacific：Australia and New Zealand
Mobile: 1800 161 300,
Email: service-au@franklinwh.com
Portal: submit a ticket submit a ticket
Please allow additional time if reaching out directly to FranklinWH support, as we typically directly assist installation partners.

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